Legal Documentation
Third Eye Cyborg, LLC responds to government and law-enforcement requests in accordance with applicable law. We require valid legal process for the disclosure of user content and most non-public account information, and we narrow the scope of disclosures to what is legally compelled.
We disclose information without legal process only where we have a good-faith belief that an emergency involving danger of death or serious bodily harm to any person requires it (per 18 U.S.C. § 2702(b)(8) and equivalent provisions). Emergency requests must be sent from an official government email and include the nature of the emergency and the specific accounts involved.
We assess preservation requests under applicable law. This page does not represent that a child-safety evidence-preservation process is currently operational; the responsible operator must document and confirm that process before it is stated as an active capability. Preservation, when operationally confirmed and legally required, does not constitute disclosure; legal process is still required to receive preserved data.
Our policy is to notify affected users of legal process for their account before disclosure unless we are legally prohibited from doing so (e.g., a sealed order or non-disclosure provision) or we have a good-faith belief that notice would create a risk of serious harm or enable destruction of evidence.
We may seek reimbursement for costs incurred in responding to legal process where authorised by law.
Submit legal process to [email protected]. Service by email is acceptable; service by mail is acceptable but may delay response. We do not accept service of legal process through social media or in-app messages.
See our Transparency Report for aggregate counts of government and copyright requests we have received and how we have responded.